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TERMS AND CONDITIONS

The terms and conditions below apply to all coaching and mentoring services provided by YOUR LIFE COACH LLC(“the coach”), any individual or organization (“the client”), and constitute the contract for the service to be provided by YOUR LIFE COACH LLC for the client. The term ‘coaching’ covers life coaching, personal coaching, personal development, trauma recovery, executive coaching, and business coaching for clients. Where applicable, includes mentoring or supervision services provided for clients, coaches, or others.

In the spirit of good practice, when you purchase coaching services from us, we ask you to confirm that you have read and agreed to each statement below and that you wish to proceed.

All coaching services and communication, email or otherwise, delivered by us, YOUR LIFE COACH LLC, as well as information on this website, are meant to help you work through trauma as a result of Narcissistic Abuse – to understand the abuse better, to come to terms with it, and to overcome it to move forward into happiness, well-being, and abundance. Coaching is not a substitute for professional mental health care or medical care.

The term ‘coaching’ as used here covers the life and personal coaching, but it also extends to executive coaching and business coaching for clients.

YOUR LIFE COACH LLC strives to ensure that its service to its clients remains excellent. At the end of the coaching process, or series of coaching sessions, the client will be asked to complete a feedback form.

Coaching Disclaimer

In committing to life coaching with me, you acknowledge the following:

  • You understand that the coaching services you will receive from your Coach are not offered as a substitute for professional mental health care or medical care and are not intended to diagnose, treat or cure any mental health or medical conditions. You also understand that your Coach is not acting as a mental health counselor or a medical professional.
  • For legal purposes, you understand that coaching is currently an unregulated industry and that your Coach is not “licensed “by any US body even though the sessions may take place in America or elsewhere in English.
  • You understand and agree that you are fully responsible for your well-being during your coaching sessions and, subsequently, your choices and decisions.
  • You understand that coaching is not a substitute for counseling, psychotherapy, psychoanalysis, mental health care, or substance abuse treatment, and you will not use it in place of any form of therapy.
  • You understand that all comments and ideas offered by your Coach are solely to aid you in achieving the defined goals you create with your Coach. You can give your informed consent and, with this, provide such support to your coach to assist you in achieving such goals and understand that results are not guaranteed.
  • You understand that to the extent our work together involves personal development, career, or business; your Coach is not promising outcomes including but not limited to trauma recovery, personal introspection, increased personal happiness, career progression, profitability, and business success.

 DATA PROTECTION

You understand that your Coach will protect your information as confidential unless you state otherwise in writing. If you report child abuse, elder abuse, neglect, or threaten to harm yourself or someone else, you understand that necessary actions may be taken, and your confidentiality agreement may be limited in this capacity. Furthermore, if your Coach is ordered by a court to provide information or to testify, we will do so to the extent the law requires.

DATA SECURITY

You understand that technology is not always secure, and you accept the risks of confidentiality in using email, text, phone, WhatsApp, Skype, and any other technology.

WAIVER

You now release, waive, acquit and forever discharge your Coach, any agents, successors, assigns, personal representatives, executors, heirs, and employees from every claim, suit action, demand, or right to compensation for damages you may claim to have or that you may have arising out of acts or omissions by yourself or by your Coach as a result of the advice given by your Coach or otherwise resulting from the coaching relationship contemplated by this agreement.

You further declare and represent that no promise, inducement, or agreement not expressed in this agreement has been made to you to sign this agreement. This agreement shall bind your heirs, executors, personal representatives, successors, assigns, and agents.

TERMS & CONDITIONS

The coaching schedule will be arranged between the Coach and the client and can be booked up to 3 months in advance. YOUR LIFE COACH LLC will recommend the frequency of coaching sessions based on a professional assessment of the client’s requirements. This recommendation, or plan, is not binding and may be altered and adjusted throughout the coaching journey by mutual agreement under the terms set out in this agreement.

Where no specific number is agreed upon, sessions will be provided on a session-by-session basis.

In return for the fees payable by the client (or by a third party on their behalf), YOUR LIFE COACH LLC agrees to provide the service described below and follows the terms and conditions set out below. The client agrees to pay fees for the service on the terms and conditions set out below (in situations where a third party pays the costs, the third party counts as an agent acting on behalf of the client).

The date that the first coaching session takes place shall be deemed the start date for the service. Clients who are unhappy with any of the terms and conditions can contact YOUR LIFE COACH LLC to discuss any concerns and see if they can be resolved before the first coaching session. Participation by any individual in the first coaching session constitutes acceptance of these terms and conditions.

FORMAT OF SESSIONS

Sessions are via Skype, FaceTime audio, WhatsApp audio, or direct telephone. In all cases, the client is responsible for calling the coach. The coach is open to other formats by mutual agreement. YOUR LIFE COACH LLC ensures that we are available for consultation at agreed times.
The client sets the length of each session at the time of booking on the appointment booking platform and pays for it accordingly at the time of booking. Sessions may be overrun by mutual agreement and paid for retrospectively, but only if the Coach has no commitments immediately following the session.

SESSION FEES

YOUR LIFE COACH LLC’s current fees are stipulated on the website and made clear at the time of booking. We reserve the right to change these from time to time. Any payments for sessions paid in advance are honored even if prices have risen between the point of booking and the session time.

DATES AND TIMES OF SESSIONS

The date and time of the first session and any subsequent session will be registered on the online agenda maintained on the website.

PAYMENT TERMS

Fees can be paid online by debit or credit card. Alternatively, payments by standing order or bank transfer may be made by mutual agreement.

Receipts and invoices are available, and where the client requests tickets, they will be sent by email.

Fees are payable in advance of each coaching session unless otherwise agreed (Business Coaching may allow for payment on receipt of invoice). Where YOUR LIFE COACH LLC has not received payment in advance of a coaching session, YOUR LIFE COACH LLC is not obliged to provide the session.

Where payment is required on receipt of the invoice rather than in advance, a charge may be levied for late payment.

BETWEEN SESSIONS

YOUR LIFE COACH LLC may assign the client tasks or exercises to complete between coaching sessions. There is no obligation on the client to assemble these items of ‘homework,’ but not doing so may slow the client’s progress in gaining improved quality of life or achieving desired business or personal outcomes.

The client may contact YOUR LIFE COACH LLC by phone or email between sessions to seek clarification regarding anything arising from a coaching session or for administrative purposes (e.g., where a client needs to rearrange a coaching session or make a payment). Additional coaching can also be provided between sessions, but there will be an additional charge. YOUR LIFE COACH LLC will always advise a client in advance if the nature of a client’s contact is likely to incur an additional cost, and no such charges will be imposed without the client’s agreement.

CONFIDENTIALITY

Clients’ personal or business information supplied in coaching sessions will be treated as confidential. It will not be disclosed to a third party without the client’s prior permission, save where required by law or where action might be necessary to prevent harm to the client or someone else.

EARLY TERMINATION

In exceptional circumstances, such as illness or unavailability due to bereavement or other commitments, inappropriate behavior by the client, the actual or potential conflict of interest, or other reasons, YOUR LIFE COACH LLC can decide to terminate the service to the client early or refuse or be unable to provide further coaching sessions to the client. In such a circumstance, the client will be given reasonable notice of termination by YOUR LIFE COACH LLC where practicable and will be refunded any advance payments made for coaching sessions not yet provided.

RESPONSIBILITIES

YOUR LIFE COACH LLC will seek to enable the client to improve their quality of life or level of business success and to achieve their desired outcomes. Remarkable results can be achieved when clients follow a clear plan in a committed way. However, the client has sole responsibility for making important decisions in their life or business. YOUR LIFE COACH LLC has no liability for any loss incurred by any client, whether financial or otherwise, following the commencement of coaching sessions or for any perceived failure by the client, whether justified or otherwise, to achieve a material improvement in trauma recovery, quality of life, career or business or to achieve their desired outcomes or goals.

VARIATION OF TERMS & CONDITIONS

Where an Initial Number of Sessions is agreed upon, any changes to these terms and conditions intended to take effect before the conclusion of those Initial Number of Sessions will only have effect if approved by both YOUR LIFE COACH LLC and the client and confirmed by YOUR LIFE COACH LLC in writing by email or letter. In other cases, YOUR LIFE COACH LLC may change any of these terms or conditions, including the Per Session Fee, by giving the client one week’s notice in writing by letter or email of the change(s). If, following receipt of such notification of the change, the client no longer wishes to proceed with further coaching sessions, they may withdraw from the service immediately by giving notice in writing by email or letter, and they will then be entitled to a full refund of any fees paid in advance for coaching sessions not yet provided. Such notice will be effective on receipt by YOUR LIFE COACH LLC.

GOVERNING LAW

This contract is governed by the law of England, whose courts have exclusive jurisdiction concerning any dispute, disagreement, proceedings, or legal claim relating to the service provided or the contract.

FEEDBACK

Feedback about the service is welcomed and can be given during a coaching session or by writing to us.